SYSTEM ONLINE SCANNING 100+ ASSETS 6 MARKETS
UPTIME 99.98% LATENCY 12ms
Help · man meridian

Questions,
answered plainly.

Everything about signals, AI credits, pricing and risk — in plain language. Still stuck? Hit contact.

Is Meridian a broker? Will it trade my money? +

No. Meridian is an educational intelligence service. It does not execute trades, does not custody funds, and is not a broker. You execute trades yourself, on your own platform.

It is not FCA regulated. Signals are AI-generated research, not financial advice.

How are signals generated? +

A single reasoning engine scans 100+ ranked assets across 6 markets 24/7 — combining technical structure, cross-market context and momentum. Only setups above the conviction threshold are published.

Every published signal carries entry, stop-loss, take-profit, R:R and a confidence score, and is added to the public track record.

What's an "AI credit"? +

Credits are consumed by expensive per-user AI actions: chart analysis, on-demand briefings, and journal pattern reports. Shared daily signals and briefings are generated globally and don't consume your credits.

Example: Starter = 15 credits/mo, Pro = 50, Premium = 250, Elite = 650.

Do subscriptions auto-renew? +

No. Subscriptions provide a fixed 30-day or 365-day access period and do not auto-renew. You'll get a reminder 7, 3, 2 and 1 day before expiry so you can renew manually.

Can I pay with crypto? +

Yes — BTC, ETH, USDT and 140+ coins via NOWPayments, alongside card payments. Crypto top-ups for additional AI credits are also supported.

What win rate can I realistically expect? +

See the model replay and track-record page for public performance context. Live signal generation happens after sign-in. Past performance does not guarantee future results, and trading carries real risk of capital loss.

What happens if I miss the daily briefing? +

Briefings are delivered at 11:00 GMT+4 every day to your dashboard and Telegram. Premium and Elite tiers keep an unlimited archive so you can read any past briefing on demand.

Can I cancel and get a refund? +

You can cancel any time — since nothing auto-renews, cancellation just means not renewing. Refunds for crypto payments follow the NOWPayments policy; contact us with your payment ID.

// still stuck?

We answer every message.

Real humans on the support channel — usually back within a few hours.